Report or Check a Gas Outage

Is There An Eversource Gas Outage in my Area?

There are no gas outages reported at this time.

Should an outage occur, our crews will work to restore service to you as quickly as possible.

If you think there may be an outage in your area, please contact us at 1-800-592-2000. Customers in the former Columbia Gas territory please call 1-800-525-8222

If you smell gas or suspect a leak move to a safe location and call 911

How we restore your natural gas service

  1. Our crews will shut off gas service for all customers in the affected area
  2. We will make necessary repairs on the natural gas main and service lines
  3. We will visit each customer's home to perform a safety check and restore natural gas service

To ensure quick and safe restoration, our crew will need access into every impacted home or business to conduct safety checks and restore service.

An adult (18 years or older) must be present to allow our employees to restore service. If you need to leave your home, please leave your contact information with a neighbor or on your door. Our employees and representatives carry a photo ID and will be happy to show it to you upon request.

What causes a natural gas outage?

Natural gas outages can occur when gas lines are damaged or when work is being done in your area.

We will contact you ahead of time by either letter or phone if you will be impacted by a planned service interruption with the date, approximate time and duration of the interruption.

Gas safety tips

Learn how to safely enjoy your natural gas appliances every day with tips for every home.