Payment Plans and Assistance

Consider these programs if you’re struggling to pay your monthly energy bill.

Set Up a Payment Plan

If you have a past-due balance, our payment plans can help prevent service disconnections and are open to most customers.

Learn about payment plans

Consider Income-Based Assistance

You may qualify for one or more of these programs if you're struggling to pay your utility bills and meet specific income requirements.

Eliminate portions of your overdue balance by making payments on time each month.

The Residential Arrearage Management Program eliminates portions of your overdue balance by making payments on time each month.

You may be eligible for our discount rate if you also receive assistance from some state or federal programs.

If your gross income is at or below 60 percent of the state median income, you may qualify for utility assistance.

You may be eligible for the Good Neighbor program even if you don't qualify for state or federally funded assistance.

If you need assistance paying your utility bill, an agency in your community may be able to help.

Learn how Massachusetts might be able to help with overdue rent, utilities or mortgage payments.

The information on this page is also available to download as a payment assistance fact sheet (PDF).

Take Control of Your Energy Bill

Manage your bill by controlling seasonal spikes and making your home or apartment more energy efficient.

Pay a fixed monthly bill and then settle up at the end of the year if your actual monthly charges were higher or lower than your budget.

Our experts will evaluate your energy use, provide energy-efficiency recommendations, and connect you to incentives and rebates.

You may qualify for a variety of no-cost energy efficiency improvements to help renters or homeowners reduce energy bills.

Payment Plans and Assistance

Set Up a Payment Plan

Consider Income-Based Assistance

New Start

RAMP for Former Columbia Gas Customers

Discount Rate

Fuel Assistance

Good Neighbor Energy Fund

Community Action Programs

Massachusetts Emergency Assistance Program

Take Control of Your Energy Bill

Budget Billing

Energy Efficiency Programs

Energy Efficiency for Lower Income Customers

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Payment Plans and Assistance

Set Up a Payment Plan

Consider Income-Based Assistance

New Start

RAMP for Former Columbia Gas Customers

Discount Rate

Fuel Assistance

Good Neighbor Energy Fund

Community Action Programs

Massachusetts Emergency Assistance Program

Take Control of Your Energy Bill

Budget Billing

Energy Efficiency Programs

Energy Efficiency for Lower Income Customers

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Service Type

Help With ZIP Codes