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Help With ZIP Codes

To provide you with the best experience possible and ensure we are presenting the correct information to you, our website requires customers enter a ZIP code for their service address.

Example ZIP codes from across our service territory are provided below. You can also visit the U.S. Postal Service's website to look-up a specific ZIP code.

  • Connecticut – Electric & Gas: 06901
  • Connecticut – Electric Only: 06101
  • Connecticut – Gas Only: 06859
  • New Hampshire – Electric: 03101
  • Eastern Massachusetts – Electric & Gas: 02090
  • Eastern Massachusetts – Electric Only: 02115
  • Eastern Massachusetts – Gas Only: 01603
  • Western Massachusetts – Electric: 01101
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Payment Plans and Assistance

Consider these programs if you’re struggling to pay your monthly energy bill.

Set Up a Payment Plan

If you have a past-due balance, our payment plans can help prevent service disconnections and are open to most customers.

Learn about payment plans

Consider Income-Based Assistance  

You may qualify for one or more of these programs if you're struggling to pay your utility bills and meet specific income requirements.

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New Start

Eliminate portions of your overdue balance by making payments on time each month.

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RAMP for Former Columbia Gas Customers

The Residential Arrearage Management Program eliminates portions of your overdue balance by making payments on time each month.

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Discount Rate

You may be eligible for our discount rate if you also receive assistance from some state or federal programs.

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Fuel Assistance

If your gross income is at or below 60 percent of the state median income, you may qualify for utility assistance.

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Good Neighbor Energy Fund

You may be eligible for the Good Neighbor program even if you don't qualify for state or federally funded assistance.

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Community Action Programs

If you need assistance paying your utility bill, an agency in your community may be able to help.

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Massachusetts Emergency Assistance Program

Learn how Massachusetts might be able to help with overdue rent, utilities or mortgage payments.

The information on this page is also available to download as a payment assistance fact sheet (PDF).

Take Control of Your Energy Bill

Manage your bill by controlling seasonal spikes and making your home or apartment more energy efficient.

Budget Billing

Pay a fixed monthly bill and then settle up at the end of the year if your actual monthly charges were higher or lower than your budget.

Energy Efficiency Programs

Our experts will evaluate your energy use, provide energy-efficiency recommendations, and connect you to incentives and rebates.

Energy Efficiency for Lower Income Customers

You may qualify for a variety of no-cost energy efficiency improvements to help renters or homeowners reduce energy bills.

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Help With ZIP Codes

To provide you with the best experience possible and ensure we are presenting the correct information to you, our website requires customers enter a ZIP code for their service address.

Example ZIP codes from across our service territory are provided below. You can also visit the U.S. Postal Service's website to look-up a specific ZIP code.

  • Connecticut – Electric & Gas: 06901
  • Connecticut – Electric Only: 06101
  • Connecticut – Gas Only: 06859
  • New Hampshire – Electric: 03101
  • Eastern Massachusetts – Electric & Gas: 02090
  • Eastern Massachusetts – Electric Only: 02115
  • Eastern Massachusetts – Gas Only: 01603
  • Western Massachusetts – Electric: 01101
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